To troubleshoot Windows Wifi issues, first, you must know the cause of the issue. However you can blindly follow the steps to solve Windows WiFi issues, but knowing the infrastructure always make the task easy. Here are steps to guide troubleshooting Windows WiFi issues:
you can learn about your network infrastructure easily. to do
this with using few common network diagnostic tools. You can use the command and run it with typing IPCONFIG and/or the LAN details in Windows GUI. These two commands will help you to troubleshoot Windows Wifi issues. These two commands will tell you about:
- If the physical network connectivity is up or down
- How you are to obtain an IP address – DHCP or static like either you have an IP address, no IP address, or an automatically obtained IP address (those that start with 169.254.x.x, or APIPA)
- Information for your default gateway
- If your DNS servers configured and what they are
Most of this information will work to solve your Windows wifi issues. For example, if Network is great and you find no such issues in network connectivity, then where the problem lies. You can see IPCONFIG shows a problem. In below-mentioned steps we will discuss about most common Windows wifi issue and way to solve them:
Under the Local area connection(LAN) you will find the option Media state. Keep it on Enable mode. In case it’s already disabled then check the following symptoms:
- Please verify if the network cable is in unplugged position, or you find it in disconnected or cut
- Another second thing is to verify is to look for a network switch. See if it is connected tot he network cable. Also, see if the port is enabled.
Both of the above symptoms need to be resolved. After resolution of these symptoms please step to troubleshoot the network issue in Windows.
An Ip address is mandatory for every Network user. It does not matter if you have no IP Address like 0.0.0.0 or any other automatic assigned IP address like APIPA, starting with 169.254.x.x) If your server is DHCP, which is normally a default one is down. Now please remember a down DHCP is the reason for no IP address. TO solve this do as follows:
- First, solve the down DHCP server issue
- Another task is to do is statically assign an IP address that isn’t in conflict, is on the right subnet.
Another step in troubleshooting is to check if you don’t have any DNS servers. In case if you had not set up any DNS server then in that condition you’ll be able to communicate on the network with IP addresses only. In this condition, if see you can ping your default gateway, your DHCP server, and other servers on the network. However, you won’t be able to do any of that by name. Now to solve the non-DNS server setup issue, please follow below mentioned steps:
- First of all please decide why the DHCP server isn’t providing DNS server IPs
- You have the choice to manually configure the DNS server IPs if you know them
- Another probable resolution is to configure public Internet DNS servers like the Google public DNS servers (like 188.8.131.52)
- Also in opposite condition where you have DNS servers configured but you can’t ping them then you need to check the DNS servers – perhaps they are hung or packets are being restricted through a firewall.
It is required that your IP address should be able to communicate to another IP subnet. therefore a default IP If you have no default gateway IP address configured, this will prevent you from communicating on another IP subnet (like the Internet) but not from communicating on your local LAN. So in the condition, if you no IP default gateway configured, you should be able to work as normal with local servers. In fact, configuring a default gateway is optional if you don’t need to reach an external network.
You can set up manually the default gateway. Or in other condition if your default gateway is defined already but still even after the ping you cannot communicate it with it then you need to check your local router.
Another thing to look for is incorrect configured IP. The misconfigured subnet IP will give you unexpected results. to change this situation you need to manually configure it (if you are using static IP addresses) or check the DHCP server to see why it gave you the wrong subnet mask.
We could say that the strong knowledge of network design and layout is all you need to understand to solve any Windows network issues. To solve the network connectivity issue you need to start troubleshooting, first, the physical connectivity and then move on to the IP address configuration. By following these steps, you should be able to resolve your network troubles quickly and easily.
Other Windows Wifi issues and ways to fix them
Wifi is connected but still no internet access
Sometimes the wifi status show connected and secure but you still find an issue in accessing the internet. The probable root cause for this issue is faulty TCP/IP stack, IP address, or DNS client resolver cache.
To solve this fistly run the windows commandNetwork Troubleshooting tool. You can access this toolin Settings > Update and security > Troubleshoot > Internet connections. In case you are unable to find this tool then do as follows:
- Open the CMD or command prompt
- Here enter the following in sequence after each: netsh winsock reset>ipconfig /release>netsh int ip reset>ipconfig /renew>ipconfig /flushdns
Windows attempt to make network connection but unable to connect to wifi
This error usually occurs and you will see a message displayed over your computer screen read as Windows 10 can’t connect to this network. In the meanwhile, Windows attempts to establish a network connection. Most probably it is your network adaptor which is causing the problem. The specific steps may differ as per the router brand, but here are the most common steps which you can follow:
- Connect your router with an ethernet cable
- Then enter your router’s IP address in your browser
- After this log into the router’s portal and look for the correct fields.
Wi-Fi Network’s Channel Width
Most of the routers can broadcast their networks on different channels. If too many routers in close proximity use the same channel, the airwaves can become cluttered. NOw this causes the Network to perform its basic tasks. O resolve this open the browser and log into the router’s interface using the login credentials. There look for the channel setting. After finding it, set it to auto mode. If there’s no Auto setting, try a few different channels and see if your problem goes away.
Windows wifi driver issue
Always keep your windows drivers updated. There are a few steps to resolve the Windows wifi driver issue. You have the choice either update the already existing drivers or deleting the updated one and keeping the old drivers. But to update the windows wifi drivers, please follow below steps:
- First right click on the start menu. then you will see the option device manager. Click on it. Now Expand the drop-down menu below Network Adapters. Now find the option Adaptor and right click on it. select properties after it.
- Now click on the driver tab. There choose for Update Driver or Roll Back Driver. In case windows cannot automatically find the updated driver for you, Then you can go to the manufacturer website to update your drivers.
No wifi networks found
There are some cases when even wifi networks are aavailable but you see the mesage no wifi networks found. To solve this, you can follow a few basic steps to resolve it. Fist check if Is the router turned on? Are you within range of the network? If you answer to both of these questions yes then follow these steps:
- Update or reinstall the network adapter’s driver.
- Go into the advanced properties of network connection. There select the channel width and click on ok.
- Or you can try changing the region of your Wi-Fi adapter. To do this Press Windows key + R. Now type devmgmt.msc and press Enter.
- After this Expand the Network Adapters section. When done right-click on the name of your network adapter. Then select the option properties. There click on the Advanced tab.
- There choose for your country and region and then do the entry according to your location.
Forget the wifi networks
In some conditions when a network password is changed or you need to clear an old network or you just set up a new router then you need your machine to forget a Wi-Fi network. To do this first open the Start Menu and click on Settings. Then select on Network and Internet. After this click on Wi-Fi from the menu on the left-hand side of the screen. Under the Manage known networks, click on the name of the network you want to forget. To confirm to forgetting the network Click on Forget.
Here are other relevant resolutions you might be interested in:
- Tech support for Microsoft
- How to upgrade windows 8 to 10
- How to troubleshoot the Windows wifi issues